Process Consulting

We specialize in uncovering the most effective process definition techniques to enhance efficiency across your organization. By leveraging business processes, we help you streamline operations, improve service quality and drive cost-effectiveness.
With today’s technology, approximately 45% of business processes can be automated effortlessly. This means repetitive and redundant tasks can be minimized quickly, allowing your team to focus on high-value activities.
As your one-stop solution, MBI ensures that your business processes are optimized through the best techniques in Business Process Management, Automation and System Integration. Whether you’re enhancing internal workflows or improving customer interactions, we help you achieve seamless, scalable and future-ready operations.
Process Centralization Opportunities
Process Centralization Opportunities

Mapping
Mapping the As Is process

Analysis
Analyse the process and optimize

Implement
Implement the changes
Shared Service Advisory
Shared Service Advisory

Feasibility
Perform feasiblity study on existing process and setup

Design
Design the plan for migrating process with right resource

Implementation
Implament the migration and monitor the process
Transition Management
Transition Management

Analysis
Analyze as-is process

Process
Process understanding and documentation

Detailing
Detailing adapted process

Automation
Automate process

Handover
Operation readiness and handover
Process Re-engineering
Process Re-engineering

Feasibility
Feasibility study

Improvement
Bottlenecks and improvement plan

Catalogue
Service catalogue

Analysis
Volumetric analysis

SLAM
SLA definition and Implementation (SLAM)

Implementation
Process improvement tools assessment and implementation