Process Consulting

We specialize in uncovering the most effective process definition techniques to enhance efficiency across your organization. By leveraging business processes, we help you streamline operations, improve service quality and drive cost-effectiveness.

With today’s technology, approximately 45% of business processes can be automated effortlessly. This means repetitive and redundant tasks can be minimized quickly, allowing your team to focus on high-value activities.

As your one-stop solution, MBI ensures that your business processes are optimized through the best techniques in Business Process Management, Automation and System Integration. Whether you’re enhancing internal workflows or improving customer interactions, we help you achieve seamless, scalable and future-ready operations.

Process Centralization Opportunities

Process Centralization Opportunities

Mapping

Mapping the As Is process

Analysis

Analyse the process and optimize

Implement

Implement the changes

Shared Service Advisory

Shared Service Advisory

Feasibility

Perform feasiblity study on existing process and setup

Design

Design the plan for migrating process with right resource

Implementation

Implament the migration and monitor the process

Transition Management

Transition Management

Analysis

Analyze as-is process

Process

Process understanding and documentation

Detailing

Detailing adapted process

Automation

Automate process

Handover

Operation readiness and handover

Process Re-engineering

Process Re-engineering

Feasibility

Feasibility study

Improvement

Bottlenecks and improvement plan

Catalogue

Service catalogue

Analysis

Volumetric analysis

SLAM

SLA definition and Implementation (SLAM)

Implementation

Process improvement tools assessment and implementation

Discover More About Our Process Consulting Services