Process Consulting
We specialize in uncovering the most effective process definition techniques to enhance efficiency across your organization. By leveraging business processes, we help you streamline operations, improve service quality and drive cost-effectiveness.
With today’s technology, approximately 45% of business processes can be automated effortlessly. This means repetitive and redundant tasks can be minimized quickly, allowing your team to focus on high-value activities.
As your one-stop solution, MBI ensures that your business processes are optimized through the best techniques in Business Process Management, Automation and System Integration. Whether you’re enhancing internal workflows or improving customer interactions, we help you achieve seamless, scalable and future-ready operations.
Process Centralization Opportunities
Process Centralization Opportunities
Mapping
Mapping the As Is process
Analysis
Analyse the process and optimize
Implement
Implement the changes
Shared Service Advisory
Shared Service Advisory
Feasibility
Perform feasiblity study on existing process and setup
Design
Design the plan for migrating process with right resource
Implementation
Implament the migration and monitor the process
Transition Management
Transition Management
Analysis
Analyze as-is process
Process
Process understanding and documentation
Detailing
Detailing adapted process
Automation
Automate process
Handover
Operation readiness and handover
Process Re-engineering
Process Re-engineering
Feasibility
Feasibility study
Improvement
Bottlenecks and improvement plan
Catalogue
Service catalogue
Analysis
Volumetric analysis
SLAM
SLA definition and Implementation (SLAM)
Implementation
Process improvement tools assessment and implementation